WELCOME TO
SONY SUPPORT
Professional support services made convenient and accessible.
Getting started with Sony Alpha
Getting started with Sony Alpha
Learn more about the functions of your camera that enable you to take better shots and find answers to some common questions asked by users. Learn how to choose the right lens and get a step-by-step guide on shooting techniques for various scenes. What’s more, you can also learn tips on maintaining your camera and gear such as how preventing dust, dirt and moisture from getting into the image sensor.
Product Support
Download product manuals, troubleshoot guides, firmware updates and compatible software’s. Simply select the product or model number to get started.
Repair and Warranty
Repair and Warranty
Get all the information you need on repairs and product warranty at one place. Find out all there is to know about services and service charges for your product.
Upgraded service facilities with added support
Upgraded service facilities with added support
Check out Sony authorized service centers in your vicinity and find out more about the services they offer to help you maintain and repair your products.
Events near you
Events near you
From online classes and workshops to photo tours, service camps and more, check out the latest events curated for Sony Alpha users and learn from the experts.
Support by Sony Mobile App
Support by Sony Mobile App
The Support by Sony app allows you to stay updated about news, software/firmware updates and more!
Locate Service Center
Locate Sony authorized service centers near you and get directions to the location by simply entering your postcode or city name in the search bar.
Contact Support
Reaching out to our service support team is now easy and convenient. Chatbots, email or a toll-free number, talk
to us the way it suits you.